City House event sponsorships and tickets help support our programs. When we receive your registration, we believe it is your full intention to support our efforts to meet our clients’ needs. Because City House puts all donations to work quickly, event sponsorships are non-refundable, and tickets are only refundable up to 4-weeks prior to the start of the event.  Cancellations must be made in writing to gala@cityhouse.org. Refunds of payments will be subject to a 15% reduction to cover any costs already incurred as well as administrative fees.

Event sponsorships and tickets are transferrable up to 2 weeks prior to the start of the event.  Transfer requests must be made in writing to gala@cityhouse.org.

 In cases where events are canceled or postponed due to external circumstances, such as Covid-19, City House will issue a refund minus a 15% reduction to cover any costs already incurred as well as administrative fees.  You should receive your refund no later than 30 days after the date of the event.

There are no refunds for paid attendees who do not attend the City House event they were registered to attend. No credits for future events will be extended.

Please retain your receipt for proof of purchase.