Our Vision

Every child & young adult can live a safe, healthy & renewed life while coping with traumatic circumstances.

Our values

Compassion: Our mission is rooted in compassion. We are committed to fostering a culture of empathy and understanding, both within our team and in the way we engage with our clients and partners. Our purpose is to make a positive impact on lives by offering a safe place that not only meets needs but also extends a helping hand.

Diversity: We believe in empowering change using the strengths, talents, unique perspectives, and experiences of all those engaged in our mission.

Integrity: Our commitment to integrity drives us to be transparent, honest, and accountable. We are driven by a sincere desire to alleviate our clients challenges and contribute positively to their well-being.

Our story

Founded in 1988, by PISD school counselor Nancy Boyd, and educator Kay Goodman, what began as a 6-bed teen shelter has grown into a 48-bed multi-faceted agency that includes a children’s emergency shelter, three transitional living homes, free individual & family counseling services, street outreach, and a Youth Resource & Community Outreach Center.

Serving Collin & Dallas County and the majority of North Texas, the mission of City House is to provide emergency shelter, transitional residential living and street outreach programs and services to at-risk children, youth and young adults (newborn to 22 years) who are in need due to abuse, neglect or homelessness, with a special focus on supporting the unique experiences of LGBTQ+ young people.

embracing diversity

City House embraces all ethnicities, genders, sexual orientations, and religious affiliations while promoting inclusivity, respect, civility, and kindness. We believe each child, youth and young adult in our care has an important gift and they are too, are here for a reason. It is only through your sense of community and generosity that we serve these precious at-risk citizens.